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Order Administrator
Translated by AI
About the job
As Order Administrator, you are the central link between our customers and order processing. You play a key role in managing and following up orders within our extensive range of more than 8000 components. In addition, you ensure smooth and professional customer contact.
- Together with our internal team, you process orders accurately and keep careful track of availability and back orders.
- You build and maintain strong, sincere relationships with our regular customers and suppliers.
- You are proactive in keeping customers informed. You take the initiative to speak to customers in person and do not limit yourself to e-mail contact only.
- You provide support to our customer service, ensuring that all our customers can always come to us with their questions and concerns.
With your efforts, you ensure an efficient order flow and an excellent customer experience!
Profile
- You have a bachelor’s level of thinking and enjoy doing meticulous administrative tasks.
- You are organised, accurate and able to handle large amounts of product information and immerse yourself in its technicality.
- Communication skills are essential, as you have regular contact with customers, suppliers and colleagues. This mainly in Dutch and English. Knowledge of French is a big plus.
- You have a proactive attitude and are able to carefully maintain order processes and customer relations
- Experience in a similar position is a plus but not a requirement.
- You work full-time or 4/5.
Our Offer
- You will join a dynamic and pleasant team that highly values good team spirit.
- A full-time position with a permanent contract. You work a 39-hour week, giving you 6 extra vacation days per year.
- An attractive salary package in line with your experience.
- A growing and international group with a Belgian character, a no-nonsense culture, and an entrepreneurial spirit where taking initiative is encouraged.
About the company
Aqua.com specializes in distributing and assembling high-quality components for the Water Treatment and Pool Construction industries. We exclusively serve Original Equipment Manufacturers (OEMs) for various water treatment applications and pool construction projects. Our added value includes reliable logistical support and professional technical guidance. Our distribution spans Europe, the Middle East, and Africa.
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