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Order Administrator
Translated by AI
About the job
As an Order Administrator, you act as the central link between our customers and order processing. You play a key role in managing and tracking orders within our extensive range of over 8,000 parts. You also ensure smooth and professional communication with customers.
- Together with our internal team, you will process orders accurately and carefully monitor stock availability and reorders.
- You will build and maintain strong, genuine relationships with our regular customers and suppliers.
- You will be proactive in keeping customers informed. You will take the initiative to speak to customers personally and not limit yourself to email contact alone.
- You will support our customer service team and ensure that all our customers can always contact us with their questions and comments.
Through your dedication, you will ensure an efficient order flow and an excellent customer experience!
Profile
- You have a bachelor’s degree and enjoy carrying out precise administrative tasks.
- You are organised, meticulous and able to process large amounts of product information and delve into its technical details.
- Communication skills are essential, as you will be in regular contact with customers, suppliers and colleagues. This is mainly in Dutch and English. Knowledge of French is a major advantage.
- You have a proactive attitude and are able to carefully manage order processes and customer relationships.
- Experience in a similar role is an advantage, but not a requirement.
- You will work full-time or 4/5 days a week.
Our Offer
- You will join a dynamic and friendly team that places great value on a strong team spirit.
- A full-time role with a permanent contract. You will work 39 hours per week, entitling you to 6 extra days’ holiday per year.
- An attractive salary package commensurate with your experience.
- A growing and international group with a Belgian character, a no-nonsense culture and an entrepreneurial spirit where taking the initiative is encouraged.
About the company
Aqua.com specializes in distributing and assembling high-quality components for the Water Treatment and Pool Construction industries. We exclusively serve Original Equipment Manufacturers (OEMs) for various water treatment applications and pool construction projects. Our added value includes reliable logistical support and professional technical guidance. Our distribution spans Europe, the Middle East, and Africa.
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